When faced with the need to take
action we can deal with it one of two ways:
First, we can react. This is the
knee-jerk, after the fact, go fix it because we let it get broken. When Hurricane Katrina hit the Gulf Coast, there
were all kinds of reactions, but not a planned response.
Second, response is dealing with
the situation in a planned, creative way.
People anticipate and are prepared so that when action is required,
resources are mobilized and ready. An
emergency can then be treated as an expected event, not a surprise. A trained medical response team,
responds rather than reacts.
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