Pet Peeve

When contacting an organization that provides a service I’m interested in, my pet peeve is that no one responds. Recently, I wanted to sign my grandson up for private swim lessons. I was given a phone number to do this, but no one answered the phone after multiple attempts. Finally, I left a message to call me back. No response. Then I sent an email. No response. After several weeks of frustration, I found another organization where someone answered the phone immediately and I got my grandson signed up within five minutes. If the other organization ever responds, I’m tempted to say, “You have my condolences.” I’ll pause. “Apparently, you had a major family emergency because you never answered the phone or responded to voicemail or email.”